Our Mobile App, SimpleProtect

A quick and easy way to pay your premium and stay on top of your policy details is via SimpleProtect, our mobile app. To make a payment:

• Download the SimpleProtect App on iOS or Android
• Log in with your email address and password
• Select “Dashboard”
• Click “My Policies” to see a list of your policies
• Click “View” to see the details of a specific policy 
• Click “Renew Now”
• Select your preferred payment method and complete the transaction

You will receive a successful notification that your payment has been remitted to Heirs General Insurance.

Our Web Self-Service Portal

You can also pay your premium by logging in to the self-service portal on our website. Once you are in, simply follow the same step explained in the Mobile app to make payments.

Here is the step-by-step process:

• Go to simple.heirsgeneralinsurance.com or click “Self-Service” in the menu on our website.
• Log in using your email address and password
• Select “Dashboard” 
• Click “My Policies” and select “View” to see the details of a specific policy
• Click “Renew Now” and complete the transaction.  

The best part is, whether on the mobile app or self-service portal, you can easily set up a direct debit system that auto-pays on target days and affords ease and convenience on your policy.

Direct Bank Transfers

Prefer a direct transfer from your mobile device? Make an online transfer into our company account using your POLICY NUMBER as the narration.

• Bank: United Bank for Africa (UBA)
• Account Name: Heirs Insurance Ltd
• Account Number: 1019317954
• Description: [Your policy number only]

For disputes on your premium account send an email to [email protected] or call us at 0700 434 7746

Any UBA Branch or UBA Mobile App

Finally, you can seamlessly make payments at any UBA branch near you. Simply walk in and speak to the teller about VAS payment to Heirs Insurance. Ensure you go along with your policy number.

Also, to pay via the UBA mobile app, follow these steps:

• Log in to your UBA mobile app.
• Go to Pay in the menu
• Select Pay Bill.
• Under Category, select Insurance.
• Under Biller, select Heirs General Insurance
• Input the Amount Due, and Policy ID, and proceed with payment.

Above all, do not make payments to any agent. Only use the channels listed on this page.

We remain committed to delivering simple and convenient services to you at all times. Thank you for choosing to be secured by Heirs General Insurance.

If you have questions, please do not hesitate to contact us.