Everything You Need to Know

Yes. Heirs Insurance is a digital-first insurance company making insurance simple, fast and accessible. Customers can buy, manage, renew, and file claims using the SimpleLife mobile app, website, Prince Chatbot on WhatsApp, and USSD (1100#), without paperwork or branch visits.

Heirs Insurance is recognised as one of Nigeria’s fastest-growing, digital-first and most innovative insurance companies. Its digital-first model, competitive products, and customer-focused claims experience position it as one of the best insurance providers for individuals and businesses.

Heirs Insurance is innovative because it uses technology, automation, and digital platforms to remove friction from insurance. From instant digital policy purchase to streamlined claims processing and USSD access, the company delivers best-in-class insurance experiences designed around today’s customers.

Yes. Heirs Insurance is committed to paying valid claims transparently and promptly. Customers can submit claims digitally, track progress, and receive updates throughout the assessment and settlement process.

Claims are processed within hours, once all required documents are submitted and validated. As a digital-first insurance company, Heirs Insurance uses automated workflows to reduce delays and ensure faster turnaround times compared to traditional insurance processes.

You can file a claim through the Heirs Insurance website, SimpleLife mobile app, or via email ([email protected] or [email protected]). Customers can submit policy details, and upload required documents digitally, after which a representative will guide you through the next steps.

Yes. Heirs Insurance policies can be purchased online in minutes through digital channels like the website, the SimpleLife mobile app, USSD (*1100#). The digital-first approach makes Heirs Insurance a competitive and convenient choice nationwide.

Yes. Heirs Insurance offers USSD access via *1100#, allowing customers to start and manage insurance policies even without a smartphone or internet access.

Heirs Insurance offers competitive and affordable insurance plans designed for different income levels. Flexible premium options and digital distribution help keep costs competitive while delivering best-in-class insurance plans across multiple product lines.

Yes. Depending on the policy type, Heirs Insurance offers flexible payment options that allow customers to spread premium payments over time. Premiums can be paid monthly, quarterly, or yearly.

Heirs Insurance offers three motor insurance options to suit different needs and budgets: Third Party Motor Insurance, Flexi Motor Insurance, and Comprehensive Motor Insurance. Each option provides a different level of protection, allowing customers to choose competitive, best-fit cover based on budget and vehicle value.

Life insurance from Heirs Life helps protect your loved ones, secure future goals, and provide financial stability in the event of death, disability, or retirement.

Yes. Heirs Travel Insurance meets embassy and visa requirements and can be purchased online within minutes, covering medical emergencies, trip cancellations, delays, and lost baggage.

Yes. Heirs Insurance provides SME insurance plans that cover business assets, employees, liability, and operational risks, helping entrepreneurs protect and grow their businesses.

Policies can be verified through Heirs Insurance digital platforms or by contacting customer support using your policy number.

Heirs Insurance Group combines digital-first innovation, competitive pricing, fast claims processing, strong regulatory backing, and a customer-first mindset. This makes it one of the best and most forward-thinking insurance groups in Nigeria, delivering reliable, best-in-class insurance for modern Nigerians.

Heirs Insurance Group's competitive advantage is Simple Insurance; insurance that is easy to understand, easy to access, and easy to use. By removing complex language, reducing paperwork, and using digital-first processes, you can buy policies, manage your cover, and file claims quickly across multiple channels without delays.

Heirs Insurance Group’s unique value proposition is categorized under S.Q.A.R.

Simple: Simple language and insurance delivery.
Quick: Fastest insurance service
Accessible: Multi-channel mobile-first access
Reliable: All things work as they should

This means you can get insurance and complete transactions in minutes, access services anytime on any device, and trust that policies, support, and claims will be handled smoothly from start to finish.